Terms of Service
Effective Date: 1 July 2025 | Last Updated: 1 July 2025
Agreement to Terms
By accessing or using SuggestMeal's website, mobile application, or services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
SuggestMeal ("we," "us," or "our") provides personalized meal suggestion services to users worldwide. These Terms govern your use of our Service.
Description of Service
What SuggestMeal Provides
Core Service: SuggestMeal is a meal suggestion platform that uses artificial intelligence to provide personalized breakfast, lunch, brunch, and dinner recommendations based on your regional cuisine preferences, family size, dietary restrictions, and cooking preferences.
Service Features:
- Personalized meal database creation based on your preferences
- Daily meal suggestions with cooking instructions
- Recipe access and favorite dish management
- Regional cuisine authenticity and cultural food preservation
- Dietary restriction accommodation
Service Availability:
- Available through our website and mobile applications
- Accessible worldwide with region-specific content
- Service uptime target of 99% (excluding scheduled maintenance)
User Accounts and Registration
Account Creation
Eligibility:
- You must be 18 years or older to create an account
- You must provide accurate and complete information during registration
- One account per user; multiple accounts are not permitted
Account Responsibilities:
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized account access
- Ensure all information provided is truthful and current
- You are responsible for all activities under your account
Account Termination:
- You may request account deletion by contacting our support team
- We may suspend or terminate accounts for Terms violations
- Upon termination, your access to the Service ends immediately
Subscription and Payment Terms
Free Trial
5-Day Free Trial:
- Complete access to all Service features for 5 days
- No credit card required for trial activation
- Trial automatically expires after 5 days with no charges
- No automatic conversion to paid subscription
Paid Subscriptions
Subscription Plans:
- Monthly Plan: ₹ per month (including GST)
- Annual Plan: ₹ per year (including GST)
- All prices are inclusive of applicable taxes
Payment Terms:
- All subscriptions must be paid in advance
- Payments are processed through secure third-party payment processors
- Valid payment method required for subscription activation
No Refunds Policy:
- All payments are final and non-refundable
- No cancellations or modifications after purchase
- Each subscription term must be completed in full
- We encourage full use of the free trial before purchasing
Subscription Renewal:
- Subscriptions do not auto-renew
- You must manually renew your subscription upon expiration
- Service access ends immediately upon subscription expiration
Acceptable Use Policy
Permitted Uses
You may use SuggestMeal for:
- Personal meal planning and cooking inspiration
- Family meal preparation and dietary management
- Exploring authentic regional cuisine traditions
- Managing dietary restrictions and preferences
Prohibited Activities
You may not:
- Use the Service for commercial purposes without written permission
- Share your account credentials with others
- Attempt to reverse engineer or copy our AI algorithms
- Upload harmful, offensive, or illegal content
- Violate any applicable laws or regulations
- Interfere with or disrupt the Service's functionality
- Create multiple accounts to circumvent subscription limits
- Use automated systems to access the Service excessively
Content Guidelines
Recipe Sharing:
- Any content you share must be original or properly attributed
- No copyrighted recipe reproduction without permission
- Respect cultural authenticity when suggesting regional dishes
Intellectual Property Rights
Our Content
SuggestMeal Ownership:
- All Service content, features, and functionality are owned by SuggestMeal
- This includes our AI algorithms, meal suggestions, recipes, and user interface
- Our trademarks, logos, and brand elements are protected intellectual property
Your License:
- We grant you a limited, non-exclusive license to use the Service for personal purposes
- This license terminates when your subscription ends or account is closed
- You may not redistribute, modify, or create derivative works from our content
Your Content
User-Generated Content:
- You retain ownership of any original content you provide
- You grant us a license to use your feedback to improve the Service
- We may use anonymized, aggregated user data for Service enhancement
Service Availability and Modifications
Service Uptime
Availability:
- We strive for 99% service uptime excluding scheduled maintenance
- Periodic maintenance may temporarily interrupt service access
- We are not liable for brief service interruptions or technical issues
Service Changes
Modifications:
- We may modify, update, or discontinue Service features at any time
- We will provide reasonable notice for significant changes
- Continued use of the Service constitutes acceptance of modifications
Content Updates:
- Meal suggestions and recipes may be updated seasonally
- New features may be added to enhance user experience
- Regional content may be expanded based on user demand
User Data and Privacy
Data Collection
Information We Collect:
- Account information and meal preferences you provide
- Usage data to improve Service functionality
- Technical information for Service delivery and security
Data Use:
- Detailed privacy practices are outlined in our Privacy Policy
- We never share personal information with third parties
- We never send unsolicited promotional communications
Data Security
Our Commitment:
- Industry-standard security measures protect your information
- Secure data transmission and storage protocols
- Regular security audits and updates
Disclaimers and Limitations
Service Disclaimers
Meal Suggestions:
- All meal suggestions are for informational purposes only
- We do not guarantee nutritional accuracy or dietary suitability
- Users with serious allergies or medical conditions should consult healthcare providers
- Recipe results may vary based on ingredients and cooking methods
AI Technology:
- Our AI provides suggestions based on available data and algorithms
- Suggestions may not always meet every individual preference
- We continuously improve our algorithms but cannot guarantee perfect results
Limitation of Liability
Service Limitations:
- SuggestMeal is provided "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the Service
- We are not responsible for food allergies, dietary issues, or cooking accidents
Health and Safety
Important Notice:
- Meal suggestions are not medical or nutritional advice
- Users with food allergies must verify all ingredients independently
- Consult healthcare providers for specific dietary requirements
- We are not responsible for adverse reactions to suggested foods
Governing Law and Disputes
Applicable Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
Dispute Resolution
Contact First:
- Most issues can be resolved through direct communication
- Contact our support team before pursuing formal disputes
- We commit to good faith efforts to resolve user concerns
Legal Proceedings:
- Any legal disputes will be resolved in the courts of New Delhi, India
- You agree to the exclusive jurisdiction of these courts
- Class action lawsuits are not permitted
Contact Information
Customer Support
For Service Questions:
For Legal Notices:
- Email: support@suggestmeal.com
- Address: Unit No. 107, 2nd Floor, C 27, Trapezoid IT Park, SECTOR 62, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301
Changes to Terms
Updates
Notification:
- We may update these Terms to reflect Service changes or legal requirements
- Updated Terms will be posted on our website with the revision date
- For material changes, we'll notify you via email or in-app notification
Acceptance:
- Continued use of the Service after Terms updates constitutes acceptance
- If you disagree with updated Terms, discontinue use of the Service
Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SuggestMeal regarding the Service.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Assignment
You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor company.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other Terms.
Acknowledgment
By using SuggestMeal, you acknowledge that:
- You have read and understood these Terms of Service
- You agree to be bound by these Terms
- You understand our no-refund and no-cancellation policies
- You will use the Service responsibly and in accordance with these Terms
Thank you for choosing SuggestMeal. We're committed to helping solve your daily meal planning challenges while maintaining clear, fair terms of service.
These Terms of Service are effective as of the date listed above and govern your use of the SuggestMeal website and mobile application.