Privacy Policy
Effective Date: [Insert Date] | Last Updated: [Insert Date]
Introduction
At SuggestMeal ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.
Our Promise: We will never share your personal information with third parties, and we will never send you unsolicited promotional emails or spam.
Information We Collect
Personal Information You Provide
When you create an account and use SuggestMeal, we collect the following information:
Account Information:
- Name and email address
- Country and region of origin
- Current country and region of residence
Meal Preference Data:
- Family size (number of adults and children)
- Food preferences (vegetarian, non-vegetarian, etc.)
- Dietary restrictions and allergies
- Spice preferences
- Preferred language to view meal suggestions
- Cooking style preferences
- Any special meal requirements you share with us
Usage Information:
- Meal suggestions you request
- Recipes you view
- App usage patterns and preferences
Information Automatically Collected
Technical Information:
- Device type and operating system
- App version and usage analytics
- IP address and general location (for service delivery)
- Login times and session duration
We do not collect:
- Precise location data beyond country/region
- Financial information (handled securely by payment processors)
- Personal photos or videos
- Contact lists or social media information
How We Use Your Information
Primary Uses
Service Delivery:
- Generate personalized meal suggestions based on your preferences
- Create your customized meal database
- Provide cooking instructions and recipes
- Ensure dietary restrictions are respected in all suggestions
Account Management:
- Create and maintain your user account
- Process subscription payments (through secure third-party processors)
- Provide customer support and respond to your inquiries
- Send essential service communications (account confirmations, subscription updates)
Service Improvement:
- Analyze usage patterns to improve our AI recommendations
- Identify and fix technical issues
- Develop new features and functionality
- Enhance user experience based on aggregated, anonymous data
What We Don't Do
We Never:
- Send promotional emails or marketing spam
- Share your personal information with advertisers
- Sell your data to third parties
- Use your information for purposes unrelated to SuggestMeal service
- Send unsolicited communications of any kind
Information Sharing and Disclosure
Our Commitment: No Third-Party Sharing
We do not share your personal information with third parties, period.
Limited Exceptions
We may disclose your information only in the following circumstances:
Legal Requirements:
- When required by law, court order, or government regulation
- To protect our legal rights or defend against legal claims
- To prevent fraud or ensure platform security
Service Providers:
- Secure payment processors (who handle payments but don't receive your meal preference data)
- Cloud hosting services (with strict data protection agreements)
- Technical support services (with limited access only when you request help)
Important: Even in these cases, we share only the minimum information necessary and ensure all parties maintain strict confidentiality.
Data Security
How We Protect Your Information
Technical Safeguards:
- Industry-standard encryption for data transmission and storage
- Secure servers with regular security updates
- Multi-factor authentication for administrative access
- Regular security audits and monitoring
Access Controls:
- Limited employee access on a need-to-know basis
- Regular security training for all team members
- Strict data handling protocols and procedures
Your Account Security:
- Use strong, unique passwords for your SuggestMeal account
- Log out of shared devices
- Contact us immediately if you suspect unauthorized access
Your Privacy Rights
Control Over Your Information
Access and Updates:
- View and update your preference information anytime in the app
- Contact us to access all personal data we have about you
- Request corrections to any inaccurate information
Data Deletion:
- Delete your account and associated data by contacting our support team
- Note: Some information may be retained for legal compliance or fraud prevention
- All meal preference data is permanently deleted when you delete your account
Communication Preferences:
- Essential service emails cannot be disabled (account security, subscription confirmations)
- We don't send promotional emails, so there's nothing to unsubscribe from
Data Retention
How Long We Keep Your Information
Active Accounts:
- Personal and preference data: Retained while your account is active
- Usage data: Retained for service improvement (anonymized after 2 years)
- Favorite dishes and preferences: Retained until you delete them or close your account
Closed Accounts:
- Most personal data: Deleted within 30 days of account closure
- Some data may be retained for legal compliance (payment records, fraud prevention)
- All meal preference data is permanently deleted immediately
Children's Privacy
Protection for Minors
SuggestMeal is designed for families but intended for use by adults (18+). We do not knowingly collect personal information from children under 13.
If you're a parent:
- You may use SuggestMeal to plan meals for your family, including children
- Children's dietary restrictions can be included in your family preferences
- We recommend supervising children's use of any internet service
International Data Transfers
Global Service Delivery
SuggestMeal serves users worldwide. Your data may be processed in countries other than your own, but always with the same privacy protections outlined in this policy.
Our Commitments:
- Same privacy standards apply regardless of data location
- Secure transfer protocols for any international data movement
- Compliance with applicable international privacy laws
Changes to This Privacy Policy
Staying Informed
We may update this Privacy Policy occasionally to reflect service changes or legal requirements.
When we update:
- We'll post the new policy on our website with the updated date
- For significant changes, we'll notify you via email or in-app notification
- Continued use of SuggestMeal constitutes acceptance of the updated policy
Contact Us
Privacy Questions and Requests
If you have questions about this Privacy Policy or want to exercise your privacy rights:
For data deletion requests or privacy concerns, please contact us directly. We respond to all privacy inquiries within 7 business days.
Summary
Your Privacy Matters to Us:
- We collect only what's necessary to provide personalized meal suggestions
- We never share your information with third parties
- We never send spam or promotional emails
- You control your data and can delete your account anytime
- We use industry-standard security to protect your information
- We're transparent about our practices and responsive to your questions
SuggestMeal exists to solve your daily meal planning challenges while respecting your privacy every step of the way.
This Privacy Policy is part of our Terms of Service and governs your use of the SuggestMeal website and mobile application.