Privacy Policy

1. Who we are

StoxInsights is a stock research and analysis platform available on web and mobile. The StoxInsights platform is owned and operated by BRB Plus AI Private Limited (“we”, “us”, “our”).

Research Content on StoxInsights is prepared and provided by FINKHOZ Roboadvisory Services Private Limited (“FINKHOZ”), a SEBI Registered Research Analyst (Registration No. INH000022297). StoxInsights is the technology and distribution platform.

If you have privacy questions, contact us at support@stoxinsights.com or use our Contact Us page.

2. What this policy covers

This policy covers information we collect when you:

• Visit the StoxInsights website
• Create an account or sign in
• Start a free trial or subscription
• Use StoxInsights on web or mobile apps
• Use features such as recommendations, Virtual Portfolio, charts, analysis tools, Pattern Scanner, or AI Assistant
• Contact us for support

3. Information we collect

3.1 Information you give us

• Account details — name, email address, password (stored in a secure form)
• Profile or preference details — if you set them in your account
• Contact messages — name, email, topic, and message when you write to us
• Billing details — if you subscribe (handled by payment partners where used; we do not store full card numbers on our servers when a payment partner processes them)

3.2 Information from your use of StoxInsights

• Usage data — features you open, pages you visit, actions like adding a recommendation to Virtual Portfolio
• Device and technical data — browser type, device type, operating system, IP address, app version, language settings
• Log data — time of access, errors, and security events
• AI Assistant prompts — questions you ask and related stock context needed to answer (so we can provide the service and improve safety/quality)

3.3 Cookies and similar tools

We may use cookies or similar technologies to keep you signed in, remember settings, understand how the site is used, and improve performance and security. You can control cookies in your browser settings. Some features may not work well if cookies are blocked.

3.4 Information we do not ask for as investment advice

StoxInsights provides research tools and buy/sell recommendations for you to study and decide. We do not use this Privacy Policy to collect full personal financial advice profiles unless you later choose features that clearly ask for more details.

4. How we use your information

We use your information to:

• Create and manage your account
• Provide the StoxInsights platform on web and mobile
• Show research, recommendations, charts, analysis, Virtual Portfolio, and AI answers
• Process free trial and subscription access
• Respond to support and contact requests
• Send important service messages (for example, account or security notices)
• Improve product quality, performance, and safety
• Detect fraud, abuse, and security risks
• Meet legal and regulatory duties

We do not sell your personal information.

5. How we share information

We may share information only when needed:

• FINKHOZ — when a query relates to Research Content, or when platform operations require research support connected to published recommendations
• Service providers — hosting, analytics, email, customer support, payment, or security partners who process data for us under instructions
• App stores / device platforms — as needed to distribute and run the mobile apps
• Legal authorities — when required by law, regulation, court order, or to protect rights and safety
• Business transfer — if we reorganise, merge, or sell assets, information may transfer as part of that process, with continued protection where required

6. AI Assistant and your questions

The AI Assistant can answer questions about stocks you choose, and also about StoxInsights recommendations. To answer, it may use the question you type and related market/stock context from the platform.

Do not share sensitive personal data in AI prompts (for example, full bank account numbers, passwords, or government ID numbers). AI answers are for understanding only. They do not replace your own judgment or guaranteed results.

7. Virtual Portfolio data

If you add recommendations to Virtual Portfolio, we store that activity so you can track outcomes and see results over time. This feature is optional. You can stop using it when you no longer need it.

8. Data retention

We keep your information only as long as needed for the purposes above, including account management, legal records, dispute handling, and security. When we no longer need it, we delete or anonymise it where practical.

9. Security

We use reasonable technical and organisational measures to protect your information. No system is 100% secure. Please use a strong password and keep your login details private.

10. Your choices and rights

Depending on applicable law, you may ask us to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information (where allowed)
• Restrict or object to certain processing
• Export your data (where applicable)
• Withdraw consent where processing is based on consent

To make a request, email support@stoxinsights.com. We may need to verify your identity before we respond.

11. Children

StoxInsights is meant for adults who can lawfully use investment research platforms. We do not knowingly collect personal information from children. If you believe a child has shared data with us, contact us and we will take appropriate steps.

12. International processing

Your information may be processed on servers or by service partners in India or other countries. Where we do this, we take steps intended to protect your information in line with this policy and applicable law.

13. Third-party links and stores

Our site or apps may link to third-party sites (for example, app stores). Their privacy practices are their own. Please read their policies before you share information with them.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date on this page. If changes are important, we may also notify you by email or in-product notice.

15. Market risk note

Investing in the securities market has market risk. Research and tools on StoxInsights do not guarantee profits. Past performance does not guarantee future results. Please read all related documents carefully before investing.

16. Contact us

Platform operator: BRB Plus AI Private Limited (StoxInsights)
Email: support@stoxinsights.com
Contact form: Contact Us

Research Content provider: FINKHOZ Roboadvisory Services Private Limited
SEBI Registered Research Analyst — INH000022297

This page is a product privacy policy draft for StoxInsights. Have it reviewed by your legal counsel before public launch if required.